Customer Satisfaction Survey « Center for Applied Isotope Studies (CAIS)

Overall, how satisfied were you with the analytical service provided?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
How long have you used the Center for your analyses?
- > 10 Years
- 5-10 Years
- 1-5 Years
- 0-1 Year
- New Client
What aspect of the service were you most satisfied by?
- Quality
- Price
- Customer Service
- Professional Staff
- Technical Knowhow
Check all that apply
Compared to similar analyses offered by other laboratories, how would you compare the service offered by the Center?
- Superior
- Somewhat Better
- Equal
- Somewhat Worse
- Much Worse
How satisfied were you with our turn-around time?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
How important was our ISO 17025 accreditation in choosing our services?
- Very Important
- Somewhat Important
- Neutral
- Unimportant
- Didn’t know about accreditation
Which lab unit or service(s) do you use at CAIS? (e.g., glass shop, natural products lab, 14C dating)
What do you like or dislike about the Center’s service?
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UGA CENTER FOR APPLIED ISOTOPE STUDIES, 120 Riverbend Road, Athens, GA 30602-4702